Who We Are

Pressed & Fresh Ltd is a registered company providing mobile laundry and ironing services in Newport and surrounding areas.
Email: sales@pressed-and-fresh.co.uk
Phone: 07491 966345
Website: www.pressed-and-fresh.co.uk

What Information We Collect

We may collect and store the following types of personal data:

Name

Address

Phone number

Email address

Service details (e.g. items collected)

Payment information (where applicable)

Any special instructions or preferences related to our service

Use of Images for Marketing

From time to time, we may take photographs of laundry items (e.g. piles of clean laundry, bedding, ironing results) for use in our marketing materials, including social media and website promotions.

These images will never include identifiable customer information or personal garments of a sensitive nature, and are used solely to showcase our service quality.

If you prefer not to have any of your laundry items included in promotional content, you can opt out at any time by emailing us at: sales@pressed-and-fresh.co.uk

How We Use Your Information

We use your data to:

Deliver and manage laundry services

Respond to enquiries and support requests

Schedule collections and returns

Process payments

Send service updates and booking confirmations

Request feedback or reviews (with consent)

Meet legal, tax, and accounting requirements

We will never sell or share your data with third parties for marketing purposes.

Data Storage

All personal data is stored securely, either digitally on password-protected systems or using cloud services that comply with UK data protection laws.

Data Retention

We retain personal data for as long as necessary to:

Deliver services and support

Maintain business records (typically for 6 years)

Your Rights

Under UK GDPR, you have the right to:

Access the data we hold on you

Request correction or deletion

Withdraw consent at any time

Object to data processing

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at sales@pressed-and-fresh.co.uk

Policy Updates

We may occasionally update this Privacy Notice. The most current version will always be available on our website.